{"id":3569,"date":"2023-09-22T13:11:22","date_gmt":"2023-09-22T11:11:22","guid":{"rendered":"https:\/\/letempsduclient.com\/?p=3569"},"modified":"2023-09-26T11:11:28","modified_gmt":"2023-09-26T09:11:28","slug":"3569","status":"publish","type":"post","link":"https:\/\/letempsduclient.com\/index.php\/2023\/09\/22\/3569\/","title":{"rendered":"Ce qui co\u00fbte le plus cher pour un restaurant"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3569\" class=\"elementor elementor-3569\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0abbbb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0abbbb4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0e66c99\" data-id=\"0e66c99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43441db elementor-widget elementor-widget-image\" data-id=\"43441db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"384\" height=\"384\" src=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_384x384x24_072194.jpg\" class=\"attachment-large size-large wp-image-3659\" alt=\"\" srcset=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_384x384x24_072194.jpg 384w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_384x384x24_072194-300x300.jpg 300w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_384x384x24_072194-150x150.jpg 150w\" sizes=\"(max-width: 384px) 100vw, 384px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3b0dd71\" data-id=\"3b0dd71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40d2cca e-transform elementor-widget elementor-widget-text-editor\" data-id=\"40d2cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.6,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>\u00a0<\/h1>\n<h1>\u00a0<\/h1>\n<h1 style=\"text-align: center;\"><strong>Une chaise vide !!!<\/strong><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-768cda17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"768cda17\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3893a273\" data-id=\"3893a273\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c4f2e5c elementor-widget elementor-widget-text-editor\" data-id=\"4c4f2e5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h2 style=\"text-align: center;\">Former l&rsquo;\u00e9quipe pour fid\u00e9liser ses clients :<br \/>un enjeu <b>chaque \u00e9tablissement<\/b><\/h2>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d51e24 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d51e24\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54433c0\" data-id=\"54433c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e758496 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e758496\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-13c3669\" data-id=\"13c3669\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d55ac4a elementor-widget elementor-widget-image\" data-id=\"d55ac4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"338\" src=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_500x338x24_060445.jpg\" class=\"attachment-large size-large wp-image-3607\" alt=\"\" srcset=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_500x338x24_060445.jpg 500w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2023\/09\/img_500x338x24_060445-300x203.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c174660 elementor-widget elementor-widget-heading\" data-id=\"c174660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3 approches pour r\u00e9ussir<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fd841cf\" data-id=\"fd841cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae1932c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ae1932c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>La relation client<\/strong><\/h2>\n<p>d\u00e9finit toutes les interactions entre l\u2019entreprise et ses clients ou utilisateurs.<\/p>\n<h2><strong>Le parcours client<\/strong><\/h2>\n<p>d\u00e9signe la succession d\u2019\u00e9tapes, de la r\u00e9servation ou l accueil a l arriv\u00e9e, jusqu\u2019au d\u00e9part de l&rsquo;\u00e9tablissement. Pour \u00eatre fluide et simple pour le client, deux conditions sont souvent n\u00e9cessaires pour enchanter le client : des processus et outils pour assurer une bonne qualit\u00e9 de prestation et de service, mais \u00e9galement les bons comportements relationnels. La qu\u00eate d\u2019une exp\u00e9rience client r\u00e9ussie est complexe<\/p>\n<h2><strong>L\u2019exp\u00e9rience client<\/strong><\/h2>\n<p>est l\u2019ensemble des \u00e9motions ressenties par le client a chacune des \u00e9tapes du repas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85e80b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85e80b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f708514\" data-id=\"f708514\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55de6e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55de6e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0567246\" data-id=\"0567246\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e52173 elementor-widget elementor-widget-text-editor\" data-id=\"6e52173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>L&rsquo;exp\u00e9rience client et la fid\u00e9lisation <br \/><\/strong><\/h2>\n<p>Les nouvelles g\u00e9n\u00e9rations, en particulier les mill\u00e9niaux et la g\u00e9n\u00e9ration Z, sont plus ax\u00e9es sur l&rsquo;exp\u00e9rience que sur la simple consommation de produits ou de services. Ils recherchent des \u00e9motions, des interactions m\u00e9morables et des exp\u00e9riences authentiques lorsqu&rsquo;ils fr\u00e9quentent des \u00e9tablissements de restauration. Une exp\u00e9rience exceptionnelle les incite \u00e0 revenir. Les \u00e9motions positives ressenties au cours du repas, la joie ou la surprise par exemple, contribuent fortement \u00e0 la fid\u00e9lisation de la client\u00e8le, et quelque soit le type de restauration d\u00e8s qu&rsquo;il y a contact avec un client.<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2485192\" data-id=\"2485192\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95f8b14 elementor-widget elementor-widget-image\" data-id=\"95f8b14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"535\" src=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2020\/09\/3_ARDOISE_P1140395_COMMANDE_web_letempsduclient\u00a9FabienneCarreira.jpg\" class=\"attachment-large size-large wp-image-2406\" alt=\"\" srcset=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2020\/09\/3_ARDOISE_P1140395_COMMANDE_web_letempsduclient\u00a9FabienneCarreira.jpg 1000w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2020\/09\/3_ARDOISE_P1140395_COMMANDE_web_letempsduclient\u00a9FabienneCarreira-300x201.jpg 300w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2020\/09\/3_ARDOISE_P1140395_COMMANDE_web_letempsduclient\u00a9FabienneCarreira-768x514.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1671a8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1671a8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-816f9ab\" data-id=\"816f9ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bc7950 elementor-widget elementor-widget-image\" data-id=\"6bc7950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"546\" src=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2018\/10\/TVD.png\" class=\"attachment-large size-large wp-image-833\" alt=\"\" srcset=\"https:\/\/letempsduclient.com\/wp-content\/uploads\/2018\/10\/TVD.png 1003w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2018\/10\/TVD-300x205.png 300w, https:\/\/letempsduclient.com\/wp-content\/uploads\/2018\/10\/TVD-768x524.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c55c114\" data-id=\"c55c114\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4a1812 elementor-widget elementor-widget-text-editor\" data-id=\"d4a1812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong style=\"border: 0px solid #d9d9e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);\">Le pouvoir du partage sur les m\u00e9dias sociaux et <\/strong><strong>du bouche \u00e0 oreille<\/strong><\/h2>\n<p>\u00c0 l&rsquo;\u00e8re num\u00e9rique, chaque client est \u00e9galement un potentiel ambassadeur de votre \u00e9tablissement. Une exp\u00e9rience positive est susceptible d&rsquo;\u00eatre partag\u00e9e sur les r\u00e9seaux sociaux, ce qui peut avoir un impact consid\u00e9rable sur la notori\u00e9t\u00e9 de votre restaurant. Les commentaires positifs, les photos app\u00e9tissantes et les recommandations de bouche \u00e0 oreille virtuel attirent de nouveaux clients, ce sont surtout ces nouveaux clients qu &lsquo;il faudra s\u00e9duire par une qualit\u00e9 de la relation et des attentions personnalis\u00e9es, pour qu&rsquo;ils deviennent des clients fid\u00e8les<\/p>\n<p>Dans le secteur de la restauration, le bouche \u00e0 oreille est un outil de marketing puissant. Les recommandations personnelles de clients satisfaits sont souvent plus persuasives que toute autre forme de publicit\u00e9. Offrir une exp\u00e9rience client exceptionnelle favorise la diffusion positive du bouche \u00e0 oreille, ce qui peut contribuer \u00e0 attirer une client\u00e8le r\u00e9guli\u00e8re.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d72e1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d72e1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93dbc7a\" data-id=\"93dbc7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-476bc1c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"476bc1c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd750e2\" data-id=\"dd750e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7591c09 elementor-widget elementor-widget-text-editor\" data-id=\"7591c09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\">Dans\u00a0 la restauration et de l&rsquo;h\u00f4tellerie, l&rsquo;exp\u00e9rience client est bien plus qu&rsquo;une simple transaction commerciale. Elle influence la fid\u00e9lisation, la r\u00e9putation en ligne et <br \/>le succ\u00e8s global de votre \u00e9tablissement.<\/h4>\n<h4 style=\"text-align: center;\"><strong>En investissant dans la cr\u00e9ation d&rsquo;exp\u00e9riences positives et <\/strong><br \/><strong>en formant votre personnel \u00e0 offrir un service exceptionnel,<\/strong><br \/><br \/>vous pouvez non seulement r\u00e9pondre aux attentes des nouvelles g\u00e9n\u00e9rations,<br \/>mais aussi prosp\u00e9rer dans un environnement concurrentiel en constante \u00e9volution.<br \/><br \/>L&rsquo;avenir de la restauration r\u00e9side dans la <br \/>cr\u00e9ation d&rsquo;exp\u00e9riences qui laissent une impression durable.<\/h4>\n<div style=\"text-align: center;\">\u00a0<\/div>\n<div style=\"text-align: center;\">\u00a0<\/div>\n<p><br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 Une chaise vide !!! Former l&rsquo;\u00e9quipe pour fid\u00e9liser ses clients :un enjeu chaque \u00e9tablissement 3 approches pour r\u00e9ussir La relation client d\u00e9finit toutes les interactions entre l\u2019entreprise et ses clients ou utilisateurs. Le parcours client d\u00e9signe la succession d\u2019\u00e9tapes, de la r\u00e9servation ou l accueil a l arriv\u00e9e, jusqu\u2019au d\u00e9part de l&rsquo;\u00e9tablissement. Pour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3569","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"_links":{"self":[{"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/posts\/3569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/comments?post=3569"}],"version-history":[{"count":71,"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/posts\/3569\/revisions"}],"predecessor-version":[{"id":3721,"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/posts\/3569\/revisions\/3721"}],"wp:attachment":[{"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/media?parent=3569"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/categories?post=3569"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/letempsduclient.com\/index.php\/wp-json\/wp\/v2\/tags?post=3569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}